Digital automation is a technology-driven approach to transforming and streamlining business processes driving data management, business operations, and application development that is used by smart organizations to support their digital transformation strategy.
If your organization still relies on paper-based documentation and manual data processing, you can bet that your competitors are already automating these processes and providing better data insights to employees, better customer value through faster conversion rates, and enabling proactive communication with all stakeholders. Digital process automation is in line with a broader business process management strategy because it helps take the digital potential of the business to the next level.
Yes. You too can go one step further and deliver accelerated customer value.
This will set you apart from your competitors and completely changes the dynamics by automating the specific processes in your industry.
By linking integration and automation across different platforms and streamlining business processes, it is up to the workers themselves to embrace the change in the new environment. DAPs (Digital Adoption Platforms) enables companies to view and analyze internal technology use & their essential interconnected processes as strategic assets to improve them. With an AI-based approach and powered by machine learning, it is possible to re-evaluate what a company can consider high-quality work. Here is an article with Strategies for Putting AI at the Center of Digital Transformation.
Industry analysts use Digital Process Automation (DPA) as a reference for digital transformation, which industry analyst Gartner calls “digital transformation.” AI-powered analytics, machine learning, and other artificial intelligence tools give every employee the opportunity, regardless of their technological competence.
Digital transformation takes place when business processes and information systems in an organization are merged and aligned with modern automation technologies through digital platforms. To keep an eye on things, companies need to look at digital transformation in terms of digital process automation (DPA) and process optimization as a whole.
Beware of anyone who says you need to do digital transformation without going into depth of the solution it was intended to solve in the first place. It is important to understand that digital process automation can become the cornerstone of digital transformations of an organization, so it is important to know its potential as well as its limitations. This will guide you in using the right toolset for the appropriate function or mislead you if not identified systematically.
While some processes can be fully automated and do not require human intervention, some legacy procedures will need to be transformed digitally before they are optimized.
Digital process automation (DPA) is one of the most important aspects of a digital transformation strategy for any company. The automation of digital processes and a company’s ability to improve digital engagement through intelligent workflows is the main reason for this change.
Leading companies digitize their business processes to become more customer-friendly-centered and agile when it comes to handling customer requirements and bringing new product upgrades to the market. They focus on automating processes by giving customers and their employee’s access to everything they need to know about the supply chain.
Digital process automation is about improving customer experience, externally as well as internally Every decision taken in the direction of automation must be made towards improvements in the interests of your customers for a true return on capital invested.
Ultimately, the key to implementing your digital process automation plan is knowing what your customers want, and how you can help deliver value in the most efficient way at the best cost proposition. The automation of digital processes is also about digitizing your processes and procedures so that your team can focus on the output of a system, rather than getting bogged down with chasing paperwork.
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.” – Bill Gates
Before you embark on the ambitious journey of automation, first do a current process analysis.
Use lean automation to eliminate waste. Be honest and ruthless to do away with legacy procedures that waste time and effort. Solve the problem on paper before you throw technology at it.
If you need to have this done for you, get in touch and we will demonstrate how we have achieved lean operations management for our clients through the elimination of redundant procedures.
Using a combination of Design Thinking and Six Sigma strategies, we help evaluate your current processes, identify bottlenecks, suggest improvements that will lead to improved customer experience, while increasing productivity and reducing expenses are some of the few benefits delivered through our workshops.
If you are considering business process automation for your organization, it is important to have a good understanding of the key benefits before you start comparing different tools by establishing a cost-benefit analysis on the proposed investment required.
There are several ways in which you can use business process automation to provide advanced analytics, but let’s start with the macro-level benefits it has for your business as a whole. In our opinion, there are several important advantages to implementing a business process automation solution. From optimizing employees’ time to getting the sales teams to focus on their big audacious targets, the scope of business process automation extends far beyond simply automating the repetitive tasks of the entire organization but value-driven objectives.
Much of digital process automation focuses on analyzing and streamlining processes within an organization. Companies like IBM have taken a step forward and recently launched its new IBM Cloud Platform for Business Automation, which promises an integrated platform with five automation features that will help business people drive virtually any type of automation project at great speed and scale. This type of operating model can be heavily automated, including automating tasks, decisions, and workflows, Infrastructure & DevOps by adding multiple parts as needed.
Whatever the solution eventually selected to help transform your enterprise, ensuring it has analytics embedded is key to the success of the initiative. As Peter Drucker said. – “You can’t manage what you can’t measure.”